MUSIC-TECH
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MUSIC-TECH

Elevating your sound with premium studio gear and professional audio solutions. Quality products for the modern creator.

Shop

  • Electronics
  • Photography
  • Accessories

Company

  • About Us
  • Shipping Policy
  • Returns & Refunds
  • Terms of Service

Contact

  • 123 Audio Lane, Studio City
    CA 91604, United States
  • +1 (555) 000-TECH
  • support@music-tech.com

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    Returns & Warranty

    We want you to be completely satisfied with your purchase. Easy returns and comprehensive warranty coverage.

    30-Day Return Policy
    Not satisfied? Return any item within 30 days for a full refund

    Free Returns

    No restocking fees or hidden charges

    Easy Process

    Simple online return initiation

    Fast Refunds

    Refund processed within 5-7 business days

    How to Return an Item

    Step 1
    Initiate Return

    Log in to your account and select the order you want to return

    Step 2
    Print Label

    Download and print your prepaid return shipping label

    Step 3
    Pack Item

    Securely pack the item in its original packaging if possible

    Step 4
    Ship Back

    Drop off at any DHL location or schedule a pickup

    Warranty Coverage

    1 Year
    Standard Warranty

    Manufacturing defects and hardware failures

    2 Years
    Extended Warranty

    Manufacturing defects, hardware failures, and accidental damage

    3 Years
    Premium Warranty

    Comprehensive coverage including wear and tear

    DHL Drop-off Locations

    New York

    123 Broadway, NY 10001

    Mon-Fri: 9AM-6PM
    Los Angeles

    456 Sunset Blvd, CA 90028

    Mon-Fri: 9AM-6PM
    Chicago

    789 Michigan Ave, IL 60611

    Mon-Fri: 9AM-6PM
    Houston

    321 Main St, TX 77002

    Mon-Fri: 9AM-6PM
    Return Conditions
    • Items must be in original condition with all accessories and packaging
    • Products must not show signs of use or damage
    • Original receipt or proof of purchase required
    • Software and digital products are non-returnable once activated
    • Custom or personalized items cannot be returned unless defective
    Need Help with a Return?
    Our customer service team is here to assist you with any questions
    View My Orders